For mid-market and enterprise
Evaluate the people and scope behind a food import proposal.
For food, supplements and animal ingredients, ask for relevant experience and clear responsibility for every required task. A homepage category or founder logo is not enough.
Service scope, responsibilities and fees are agreed in writing. No guarantee of clearance or savings.
Ask these questions before you authorize shipment.
| Question | Evidence to request |
|---|---|
| Who is the licensed broker? | Named filing entity, current credentials and contact responsible for customs judgments. |
| Have they handled relevant products? | Specific experience with comparable formulations, ingredients and agency processes; permissioned examples where available. |
| Who owns each task? | Written responsibilities for entry, Prior Notice, FSVP program work, label review, registration and any APHIS work. |
| Who is legally appointed? | Identify the importer of record, FSVP importer and any U.S. agent separately; do not infer appointments from a bundled service description. |
| Who responds if the goods are held? | Named contact, escalation path, required documents and any separately billed work. |
| What does the quote exclude? | Government charges, bond costs, examinations, storage, testing and specialist services. |
Make the product question specific.
For a collagen drink or supplement, bring the formulation, label, intended use, ingredient species, source countries, processing evidence and manufacturer details. FDA and APHIS requirements cannot be settled from the phrase one pallet from Turkey. Avoid treating a customs ruling as a replacement for all agency and operational requirements.
What Greenwich should establish with you.
Greenwich’s offering combines Enterprise AI and accountable customs brokers. Ask for the proposed delivery arrangement, the team’s relevant experience and scope-specific responsibilities. We do not publish unverified clearance counts, named broker endorsements or promises that a startup will receive junior attention.
A small test can belong to a substantial program.
Greenwich serves mid-market and enterprise companies. A test shipment may be part of a larger expansion decision. Fit depends on the business and complexity, not the pallet count alone.
Questions, answered directly.
Do you publish proof of supplement clearances?
This page is an evaluation checklist, not a verified clearance history. Request relevant experience for the proposed team before deciding. Customer examples and broker profiles require verified facts and permission to publish.
Can the same company perform all these roles?
Some tasks may be combined within an agreed arrangement, but the roles and responsibilities remain distinct. Confirm eligibility, acceptance and scope rather than assuming them.
Sources and limits
Sources support the stated context, not an endorsement of Greenwich or a shipment-specific determination.
Define your next U.S. decision.
Agree the question, evidence and responsibilities before acting.
Import readiness review