Stay Compliant.
Reduce Landed Cost.

The tech-enabled customs broker that cuts duty spend and eliminates border delays for U.S. importers and exporters.

Book a Free Consultation
01

Reduce Landed Cost

Expert-led tariff classification and duty planning that keeps your costs down and predictable.

02

Built-In Reliability

Customs expertise that keeps you compliant and focused on your business — not sweating border delays.

03

Transparent Pricing

Every import. Every export. One flat rate. No surcharges. Volume pricing for high-frequency shippers.

Serving importers across food & beverage, manufacturing, and e-commerce.

Book a Call

Getting Started Is Simple.

1

Book a 30-minute consultation.

We learn your business — what you're shipping, where it's going, and where you're exposed.

2

We set you up.

You get a self-service portal to submit and track filings. Or just email us your documents — whatever's easier for you.

3

We handle it from here.

Fast filings. Accurate classifications. Ongoing tariff optimization — all taken care of.

Industries We Serve

Free Tools

Get the numbers you need before cargo moves.

Look up HTS codes, estimate duties and fees, and compare bond options — all in one place. No signup required.

Explore Tools

Built for food importers, Mexico and USMCA manufacturers, and e-commerce brands that need answers before cargo moves.

Trade experts from

BlackRock logo Georgetown University logo London School of Economics logo Sabancı University logo

Frequently Asked Questions

How much does a customs broker cost?

Greenwich Mercantile offers transparent, flat-rate pricing per import or export. The rate is the same regardless of shipment size, complexity, or number of filings. No surcharges. No hidden fees.

How long does it take to file a customs entry?

Every filing is guaranteed to be completed within 30 minutes of receiving your documents. That's not an average — it's our service level agreement.

How can a customs broker help reduce duty costs?

Most brokers file what they're handed. Greenwich Mercantile conducts expert-led tariff classification reviews to identify opportunities to legally reduce your duty spend. Incorrect or outdated HTS codes are one of the most common reasons importers overpay.

What happens if my shipment is held at the border?

Customs holds typically result from classification errors, missing documentation, or compliance flags. Greenwich Mercantile's process is designed to prevent holds before they happen through accurate filings and proactive compliance checks. If an issue does arise, our team resolves it directly with CBP on your behalf.

How do I switch customs brokers?

Book a 30-minute consultation and we'll handle everything. We learn your business, set up your account, and get you filing. Most clients are fully onboarded within an hour.

Stay Compliant. Reduce Landed Cost.

Book a free 30-minute consultation and see how Greenwich Mercantile can help.

Book a Call