“We manage lots of SKUs, each with its own regulatory requirements. Greenwich Mercantile helps us navigate those requirements so we don’t overpay on duties and can do business in the US without border delays.”
Bahadir Eyuboglu
Co-Owner
Consumer LabsTWO LEVERS ON EVERY ENTERPRISE U.S. IMPORT PROGRAM
Importer of record setup, customs broker support and customs bonds, alongside duty reduction and pre-entry audit.
“We manage lots of SKUs, each with its own regulatory requirements. Greenwich Mercantile helps us navigate those requirements so we don’t overpay on duties and can do business in the US without border delays.”
Bahadir Eyuboglu
Co-Owner
Consumer Labs
“As a growing consumer brand, we needed a clear path to manage our import process. Greenwich Mercantile made the process straightforward and helped us move forward with confidence.”
Patrick Franz
CEO and Cofounder
TribetotsEvery classification, origin and value decision is reviewed and signed by a licensed U.S. customs broker, either our broker partner or the one you already use. That signature is what lets you rely on the answer with U.S. Customs.
Our trade compliance platform reads your supplier documents and keeps one record for every product: where it came from, what was done to it, what it was worth and how it is classified. Enterprise AI checks each document against the rest and flags anything that doesn’t match before the broker files.
Greenwich lowers the duty on every unit you import, so you keep more of the price as margin. It also stops shipments being held for missing paperwork, so your stock arrives in time for peak season and you need less backup stock tying up cash. Two apps deliver this: Duty reduction and Pre-entry packs.
Greenwich connects to the systems your team already runs as part of your deployment. Purchase orders, invoices, certificates and freight documents flow into one record, are checked against each other and are reviewed by a licensed customs broker before the entry is filed.
01Your systems
ERP, email, spreadsheets, product and freight data, plus your ACE Data: the entry history U.S. Customs already holds on your imports. Start with email and file exports, and connect systems directly as you scale.02Greenwich
One record for every product. Each document is checked against the rest, and anything missing or mismatched goes back to the supplier.03Customs broker
A licensed customs broker, ours or yours, reviews and signs every determination.04U.S. border
A complete entry, ready before the goods arrive.Illustrative flow. Product names and logos are trademarks of their respective owners, shown to represent systems commonly connected during deployment. No endorsement is implied.
Start with one supplier lane or product family. We agree the sample, deliverables, fixed fee and delivery date before work begins. The usual files: a product list, recent entry summary, invoice and packing list. No ERP migration or broker change is needed.
You receive product-level duty opportunities, supplier-document gaps and a written action list. Each finding shows the evidence behind it, what is still missing and who needs to fix it. A licensed U.S. customs broker reviews proposed duty positions before you rely on them.
Use the review with your team and broker before the next purchase order or shipment. You keep the findings whether or not you continue. More lanes, ongoing checks and system connections are separate decisions, not a condition of the review.
Our apps find the lower-duty routes and catch paperwork problems before goods ship. A licensed U.S. customs broker reviews every finding and files the entry, so each saving is backed by a broker’s signature. Whether you keep your current broker or work with one of our partners, one named Greenwich contact owns every exception, so your team isn’t left chasing vendors when a shipment is questioned.
See who does what →Seasonal launches, shelf life and retailer delivery dates make a held shipment expensive. Holds start in the filings behind the goods: FDA and USDA requirements, anti-dumping exposure, repair and return flows, and tariff engineering across origins.
Prior Notice, FSVP and labelling information ready before the goods ship, so shelf life isn’t spent waiting at the port.
Learn more →Fibre content, origin and value evidence behind every style, and complete entry packs before peak season, not after it.
Learn more →Ingredient, labelling and origin records checked before each shipment, so product reaches retailers in time for the launch.
Learn more →Know the real landed cost of each product and supplier before you commit, and lower the duty you pay on every shipment.
Learn more →Tariffs and tighter border checks now tax every international supply chain. We built Greenwich Mercantile to preserve the economic benefits of global trade under these new conditions: lower import duties, fewer border holds, and products that reach the shelf on time, wherever in the world they are made.
The five we hear most. For anything else, a 30-minute call is usually faster than email.
No. Greenwich is built for U.S. and European enterprises already importing here, on programs that typically run hundreds of SKUs across international suppliers and thousands of containers a year. The focus is the commercial value and complexity of the import program, not simply the number of shipments.
They compare the economics of stated sourcing and shipment options, including assumptions, exclusions and sensitivities. Product-specific customs decisions require evidence and accountable broker review; an illustrative scenario is not a duty quotation.
Their value includes judgment on classification, origin, valuation and regulatory questions within the agreed scope. AI supports analysis; it does not replace that judgment or transfer the importer’s obligations.
No. We prepare and audit entry packs to help prevent avoidable holds. Customs examinations, admissibility issues and other factors can still delay goods. Inventory policy remains your supply chain team’s decision.
Start with the commercial question and the work you want reviewed. Confirm responsibilities, supported data sharing and a workable handoff before assuming a particular collaboration or system integration.
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