Greenwich Mercantile

Pre-entry document review · For mid-market and enterprise importers

Is there a company that checks every shipment document before the customs entry is filed?

Yes. Greenwich Mercantile runs a pre-entry document review: before the goods ship, the purchase order, commercial invoice, packing list, bill of lading, certificate of origin, product data and any agency data, such as FDA prior notice details for food or CPSC certificate data, are read together and checked for disagreements, and every gap goes back to the supplier. A licensed U.S. customs broker reviews and files every entry under your power of attorney: one of our partner brokers, or your existing broker working from the same record.

This page is for enterprise and mid-market importers of fashion, beauty, food and consumer goods with many suppliers, seasonal launches and retailer delivery windows that a held container can miss. Greenwich works to prevent holds caused by missing or inconsistent paperwork; CBP and partner agencies can still examine or hold any shipment.

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How the review works, and what it checks.

Your team sends the purchase order and a product master export, and the supplier sends the document pack: the work runs from the files and exports you already have. Greenwich's pre-entry audit app then checks each document against the others, the SKU record and U.S. rules:

When documents disagree, CBP can examine or detain the goods (19 CFR 151.16) or send a Form 28 request for information, and errors found after filing must be corrected with a post summary correction before liquidation.

Who does what.

Who does what.
WhoWhat they do
Your companyPlaces the purchase order and approves corrections; stays the importer of record and pays the duty.
SupplierSends the pack, corrects flagged documents and marks the goods.
Greenwich MercantileChecks the pack against the purchase order and SKU record, sends each gap to the supplier, and keeps the record for the next shipment.
Licensed U.S. customs brokerReviews classification, origin and value, then files the ISF (or your forwarder does) and the entry under your power of attorney.

Illustrative example: one shipment, three disagreements.

An importer orders 6,000 women's cotton tops at $8.00 each ($48,000), in 300 cartons, by ocean. The review flags three problems before the goods leave the factory.

What the review flags, and who fixes it.
FlagWhat the documents sayFixed before departure
Knit or wovenInvoice: woven cotton blouse. Product master: knitted cotton jersey T-shirt.The supplier confirms the fabric and corrects the wrong document; the broker confirms the code.
OriginInvoice: where the tops were sewn. Certificate of origin: where the fabric was knitted.The supplier reissues the certificate: under 19 CFR 102.21, a top sewn from cut pieces generally takes the origin of the country where it was wholly assembled. The label must match.
CartonsPacking list: 300. Draft bill of lading: 290.The supplier recounts at loading; the wrong document is corrected before sailing.

Knit or woven decides the HTS chapter: Chapter 61 for knitted or crocheted apparel, 62 for apparel that is not. The documents point to different codes:

If the tops are knitted and the entry follows the invoice, duty is underpaid by $528 and the entry must be corrected; if they are woven and the entry follows the product master, $528 is overpaid. The difference repeats on every reorder, and the codes differ at six digits, so the ISF needs the answer too.

Rates are HTS general (MFN) rates returned by the USITC HTS on 2 October 2026. Additional duties in force on the entry date, which can depend on origin, are excluded and must be confirmed by a licensed broker. The example is illustrative, not a customer result.

What to send to start.

Questions, answered directly.

What does a pre-entry document review check?

A pre-entry document review checks that every document for a shipment, from the purchase order and invoice to the bill of lading, certificate of origin and agency data, agrees on description, construction, quantities, cartons, prices, origin and tariff code before the goods ship.

What happens when shipment documents disagree at the U.S. border?

CBP can examine the goods and decides within five business days of their presentation for examination whether to release or detain them. CBP can also send a Form 28 request for information, and errors found after filing need a post summary correction before liquidation.

Can you promise our shipments will not be held?

No. CBP and partner agencies such as FDA can examine or hold any shipment. Greenwich works to prevent holds caused by missing or inconsistent paperwork.

Who files the entry with U.S. Customs?

A licensed U.S. customs broker reviews and files every entry under your power of attorney: one of our partner brokers, or your existing broker working from the same record. Greenwich does the customs work behind each entry with AI.

Do we have to change customs brokers?

No. Your existing customs broker can file from the same document pack and SKU record that Greenwich builds; moving the filing to a Greenwich partner broker is an option, not a requirement.

Sources and limits

This page does not cover forced-labor (UFLPA) evidence, FDA admissibility decisions or additional duties. Sources support the stated context; they are not an endorsement of Greenwich and not a determination on your shipments.

Last reviewed: 2 October 2026.

Twenty minutes with whoever owns your U.S. imports.

Tell us which suppliers and documents cause the most trouble. We will tell you honestly whether there is anything worth doing.

Book 20 minutes with Cameron

Or write to cameron@greenwich-mercantile.com.