For mid-market and enterprise
Customs brokerage that lowers your duty and catches paperwork gaps before goods ship.
Customs brokerage for enterprise importers: lower duty, fewer holds caused by missing paperwork, and every entry filed by a licensed U.S. customs broker.
Service scope, responsibilities and fees are agreed in writing. No guarantee of clearance or savings.
What our customs brokerage services cover
Many customs broker services start when the goods reach the port. Greenwich Mercantile starts while the goods are still with the supplier, so duty and paperwork questions are settled before customs clearance begins.
Greenwich pairs a duty reduction app and a pre-entry audit app with licensed U.S. customs brokers who file every entry.
| Task | What happens | Who does it |
|---|---|---|
| Classification | Each SKU gets one record of materials, construction, use and origin, and the tariff classification that follows from it. | Greenwich builds the record; a licensed U.S. customs broker reviews the classification before filing. |
| Duty reduction review | Classification, origin and valuation are checked across the catalog for overpaid duty. | Greenwich finds the options; a licensed U.S. customs broker signs off every duty position. |
| Document pack checked before shipping | Invoice, packing list, origin evidence and product data are checked against each other, and gaps go back to the supplier before the goods ship. | Greenwich's pre-entry audit app, with your suppliers fixing the gaps. |
| Importer Security Filing (ISF) | For ocean freight, the ISF is filed no later than 24 hours before the cargo is loaded at the foreign port. | Greenwich checks the data; the licensed broker or your forwarder files it. |
| Entry filing and release | The entry and entry summary are filed with CBP and followed through to release. | A licensed U.S. customs broker, under their own power of attorney. |
| FDA and other agency data | FDA, USDA or CPSC data, such as Prior Notice for food or MoCRA listing details for cosmetics, is checked before the goods ship. | Greenwich checks the data; the licensed broker files it with the entry. Greenwich is not appointed as your FDA U.S. agent or FSVP importer by default. |
| Customs bond and CBP Form 5106 | Your company is set up as importer of record, with a Form 5106 registration and a customs bond in its own name. | Greenwich runs the setup; the licensed broker files Form 5106 and a surety issues the bond. |
| Post-entry corrections and refunds | Past entries are checked for errors and overpaid duty, then corrected by post-summary correction before liquidation or by protest within 180 days after it. | Greenwich reviews the entries; the licensed broker files the correction or protest. |
| Duty drawback | Duty on imports later exported or destroyed may be recoverable, so import and export records are matched into a claim file. | Greenwich matches the records; a licensed broker or drawback filer submits the claim. |
How duty savings are found before the entry is filed
Many import programs pay more duty than the law requires, because of a default tariff code nobody has checked in years, a declared value that includes non-dutiable costs, or an origin nobody documented.
Greenwich's duty reduction app reviews classification, origin and valuation across the whole SKU catalog before the goods ship. Classification sets the rate, origin decides which duty measures and trade programs apply, and valuation decides what the rate is charged on, including first sale valuation when you buy through a trading company or agent.
A licensed U.S. customs broker reviews and signs off every duty position before it is used on an entry. Rates under measures such as Section 301 and Section 232 change often, so the broker confirms the rate for each entry date.
We helped one medium-sized European skincare company find $305,000 in annual duty savings. Any saving depends on your actual products and documents.
Fewer holds caused by missing or inconsistent paperwork
A container held at the port can miss a seasonal launch or a retailer's delivery window, and late stock often sells at a markdown.
Many holds start with paperwork: an invoice that does not match the packing list, a label that does not match the fiber content or ingredients, an origin claim with no evidence, or agency data missing when the goods arrive.
Greenwich's pre-entry audit app checks supplier documents against each other and against the product record before the goods ship. Anything missing or inconsistent goes back to the supplier while the goods are still at the factory.
CBP and partner agencies such as FDA can still examine or hold any shipment. The pre-entry audit targets holds caused by missing or inconsistent paperwork, which can be fixed before the goods leave the supplier.
The product record also supports customs compliance after release: importers must keep entry records for five years, and CBP questions are answered from the file.
A licensed customs broker files every entry; you stay the importer of record
Greenwich Mercantile does the customs work with AI, and a licensed U.S. customs broker reviews the duty position and files every entry under your power of attorney: one of our partner brokers, or your existing broker working from the same record.
CBP licenses customs brokers under 19 CFR Part 111, and a broker must hold the importer's power of attorney before transacting customs business in the importer's name.
Your company is always the importer of record and pays the duty. Greenwich and its broker partners never act as importer of record and never lend a name, bond or address.
Greenwich helps you set up as the importer of record (CBP Form 5106, customs bond) and runs the import work as your agent; a licensed broker files under your power of attorney.
European companies can import in their own name as non-resident importers. Since September 18, 2026, CBP has applied stricter checks to Form 5106 registrations, so Greenwich checks the registration against company records before it is filed.
Importers looking for a digital customs broker get the software and a licensed broker together: the broker holds the license and files the entry.
Keep your current customs broker, or switch to our broker partner
You do not have to change customs brokers to work with Greenwich: your existing broker can file from the same product record and document pack.
Importers who prefer to switch sign a power of attorney with Greenwich's broker partner, choose the switch date, and keep their current broker filing until then.
The work runs from the files and exports you already have: past entry summaries (CBP Form 7501), commercial invoices, product lists and supplier documents.
How pricing works: quoted in writing before your first shipment
Customs broker fees depend on entry volume, lines per entry, agency filings and how much review the catalog needs, so Greenwich does not publish a price list.
Greenwich scopes the work first, and the scope and fee are quoted in writing before your first shipment. The written quote states what is included and what is charged separately, such as duty, government fees, the bond premium, and exam or storage costs.
Greenwich's first piece of work is usually one product category or one sourcing country, with a defined output and a delivery date.
When comparing customs broker cost across proposals, compare the scope of work as well as the per-entry fee.
Customs brokerage for fashion, beauty, food and consumer goods importers
Greenwich works with mid-market and enterprise importers, including European companies, that bring in hundreds of SKUs from many suppliers against seasonal launches and retailer delivery windows.
Fashion and apparel entries turn on fiber content, knit or woven construction, textile origin rules and cotton tracing. Beauty and cosmetics entries depend on MoCRA registration and listing, approved color additives, and the line between cosmetics and over-the-counter drugs such as sunscreens.
Food and beverage entries need FDA Prior Notice, registered facilities and an identified FSVP importer. Consumer goods entries often need CPSC certificate data for children's and other regulated products, country of origin marking, and consistent classification across large catalogs.
Guides on customs brokerage
Greenwich's guides explain what customs brokers do, what they cost, how licensing works and how to choose one.
Questions, answered directly.
What do customs brokerage services include?
Customs brokerage services cover classifying the goods, filing the entry and entry summary with CBP, filing ISF for ocean freight, sending agency data such as FDA Prior Notice, and following each shipment to release. Greenwich Mercantile adds a duty reduction review and a check of the supplier documents before the goods ship, and a licensed U.S. customs broker files every entry.
Who files the entry with U.S. Customs?
A licensed U.S. customs broker reviews and files every entry under your power of attorney: one of our partner brokers, or your existing broker working from the same record. Greenwich Mercantile does the customs work behind each entry with AI: the product record, the duty review and the pre-entry document pack.
Who is the importer of record when Greenwich runs our imports?
Your company is always the importer of record and pays the duty; Greenwich and its broker partners never act as importer of record or lend a name, bond or address. Greenwich helps you set up as the importer of record (CBP Form 5106, customs bond), and a licensed broker files under your power of attorney.
Can we keep our existing customs broker?
Yes, you can keep your existing customs broker. Your broker files from the same product record and document pack that Greenwich builds, and moving the filing to Greenwich's broker partner is an option, not a requirement.
How much do Greenwich's customs brokerage services cost?
Greenwich quotes the scope and fee in writing before your first shipment, based on your products, entry volume, ports and agency filings. Greenwich's written quote states what is included and what is charged separately, such as duty, government fees, the bond premium and exam or storage costs.
How does Greenwich find duty savings before an entry is filed?
Greenwich reviews classification, origin and valuation across your SKU catalog before the goods ship, looking for products that pay duty on a default code, a value that includes non-dutiable costs, or an undocumented origin. A licensed U.S. customs broker reviews and signs off every duty position before it is used on an entry. We helped one medium-sized European skincare company find $305,000 in annual duty savings.
How does Greenwich reduce holds at the border?
Greenwich's pre-entry audit checks the invoice, packing list, origin evidence and agency data against each other before the goods ship, and sends anything missing or inconsistent back to the supplier. The pre-entry audit targets holds caused by missing or inconsistent paperwork, and CBP and other agencies can still examine or hold any shipment.
What documents does Greenwich need to start?
Greenwich needs a product list or SKU export, recent commercial invoices and packing lists, and past entry summaries (CBP Form 7501) if you have imported before. Supplier documents such as origin evidence, fiber content, ingredient lists or FDA registration details follow for the products reviewed first.
Sources and limits
- CBP: Customs brokers
- 19 CFR Part 111: Customs brokers
- 19 CFR 141.46: Power of attorney retained by the broker
- 19 CFR 149.2: Importer Security Filing timing
- CBP: Form 5106, importer identity
- CBP: Strengthening Customs Enforcement (Form 5106 accuracy)
- CBP: Post Summary Correction
- CBP: Protests
- CBP: Drawback overview
- 19 CFR 163.4: Recordkeeping period
- CBP: Reasonable Care
Sources support the stated context, not an endorsement of Greenwich or a shipment-specific determination.
Start with one import lane.
Review duty treatment and supplier paperwork on one lane or product family. Get duty opportunities, paperwork gaps and a written action list. Scope, fixed fee and timing are agreed before work starts.
Review one import lane