For mid-market and enterprise
Review one U.S. import lane.
One import lane or product family. We review duty treatment and supplier paperwork, then give your team a written list of opportunities, gaps and next steps before the next shipment.
General information, not a duty quotation. Shipment-specific conclusions require licensed customs broker review.
What we examine.
Choose a recurring lane or product family where duties are high, paperwork keeps going wrong, or the next buying decision needs a reliable import cost.
| Review area | What we check |
|---|---|
| Duty treatment | Classification, origin and valuation against product facts, supplier evidence and recent entries. We identify possible lower-duty treatments and the evidence needed to support them. |
| Supplier paperwork | Commercial invoices, packing lists and product data checked against each other for mismatches, missing fields and unsupported claims. |
| Recurring problems | Where the same errors keep appearing, who needs to supply the missing information, and what should change before the next shipment. |
What your team receives.
| Written output | What you can do with it |
|---|---|
| Duty opportunities | Product-level findings, the evidence behind them and any remaining questions. A licensed U.S. customs broker reviews the proposed duty positions before you rely on them. |
| Paperwork gaps | A list of mismatches and missing information, with the supplier or internal team needed to fix each one. This is not a promise that a shipment will clear. |
| Written action list | Prioritised next steps for your team and broker, with unresolved questions clearly marked. You keep the review even if you do not continue with Greenwich. |
Start with the files you already have.
For scoping, tell us the products, supplier country and what is going wrong. For the paid review, the usual starting files are a product or SKU list, a recent commercial invoice, packing list and CBP 7501 entry summary if available. We agree the sample and any additional supplier evidence with you.
Do not send a full confidential dataset before agreeing sharing arrangements. An NDA and data-handling requirements can be addressed first. No ERP migration is needed for a review of files and exports.
Agree the scope before the review begins.
The first call establishes which lane or product family to review, what evidence is available and who owns the problem. It is a scoping conversation, not a completed customs audit.
We then send a written proposal with the products and documents covered, outputs, responsible broker, fixed fee, exclusions and delivery date. The analysis starts only after you agree the scope and fee.
Keep your existing broker and freight forwarder.
Greenwich prepares and checks the work. A licensed U.S. customs broker reviews the duty position and files any entry under your power of attorney: your existing broker or one of our partners. The importer retains its legal responsibilities.
Data handling and contractual scope.
Confirm access, storage, retention, deletion and the applicable service terms before sharing records. Our public software Terms are not a substitute for an agreed professional-services scope. No SOC 2, ISO 27001 or EU-only hosting certification is asserted here.
Questions, answered directly.
What do we need for the first call?
The products, supplier country and a short description of the duty or paperwork problem. We agree the document sample and sharing arrangements before you send confidential files.
Is the review free?
No. The first call scopes the work. A fixed fee, written outputs and delivery date are agreed before the paid review begins. There is no commitment to a wider rollout.
Can you guarantee a saving or prevent every hold?
No. The review identifies supported duty opportunities and paperwork problems. Savings depend on the products, evidence and applicable rules. Customs and other agencies can still hold or inspect goods.
Do we have to replace our current systems or broker?
No. Start with files and exports. Your existing licensed U.S. customs broker can review the findings and file under your power of attorney. Any system connections or wider rollout are separately scoped.
Sources and limits
Sources support the stated context, not an endorsement of Greenwich or a shipment-specific determination.
Which import lane should we look at first?
Tell us where duties or supplier paperwork are causing a problem. We will agree the review scope, fee and timing before any analysis begins.
Book a scoping call