For mid-market and enterprise
Already importing? Make the next decision with better evidence.
Connect commercial analysis, accountable customs judgment and implementation in an established U.S. import program. Define the service arrangement rather than assuming an extra vendor layer.
General information, not a duty quotation. Shipment-specific conclusions require licensed customs broker review.
An established import program still has decisions to make.
A new supplier, revised product, changing margin target or regulatory change can reopen assumptions in a mature import program. Greenwich’s value proposition is not limited to obtaining an importer number. It connects landed-cost scenarios, accountable broker judgment and pre-entry readiness.
Bring Greenwich the commercial or operational gap you need resolved. Brokerage responsibilities should be established as part of that conversation. Working with an incumbent broker is an optional arrangement to scope with the parties, not a prerequisite for every Greenwich customer.
Use a proposed responsibility matrix to start the conversation.
Identify the licensed broker, Greenwich contact and exception owner in the proposal. The matrix separates responsibilities, not necessarily unrelated vendors or invoices. Confirm the actual engagement, authorizations and handoffs before work begins.
| Work item | Proposed responsibility to confirm | Required handoff |
|---|---|---|
| Product and commercial facts | Customer supplies and confirms the underlying facts | Specification, transaction details and production evidence. |
| Scenario analysis | Greenwich scope agreed with the customer | Inputs, assumptions, exclusions and comparison outputs. |
| Customs judgment | Named licensed broker within agreed scope | Supported classification, origin and valuation decisions. |
| Entry submission | Authorized filing broker | Approved instructions, complete documents and required authority. |
| Inventory and purchase decisions | Customer’s commercial and planning teams | Reviewed scenarios and unresolved risks, not automatic purchasing instructions. |
| Exceptions and changes | Named owners on each side | Escalation, version control and approval points. |
Agree a limited first deliverable.
Choose one product family or supply lane and one decision. Review a representative shipment or entry rather than assuming a full data migration. Agree which data can be shared, who can see it and which output the filing broker can use.
Describe the deliverable plainly: for example, a reviewed assumptions table, cost comparison or document-gap list. File format, transfer method, system compatibility and implementation timing need confirmation; an export is not the same as a live integration.
Keep judgment and liability clear.
Analysis does not transfer the importer’s obligations, and broker involvement is not a guarantee of clearance. The objective is to make the facts, review decisions and exceptions visible to the responsible people.
Questions, answered directly.
Do we have to replace our existing broker?
Not automatically. Discuss the work you need and whether an incumbent-broker arrangement is appropriate. That optional collaboration should not be confused with a requirement for every Greenwich customer to find and manage a separate broker.
Does Greenwich connect automatically to our broker or ERP?
Do not assume so. Confirm supported files, transfer methods, permissions and any specifically configured connection during the evaluation.
Sources and limits
Sources support the stated context, not an endorsement of Greenwich or a shipment-specific determination.
Define your next U.S. decision.
Agree the question, evidence and responsibilities before acting.
Import readiness review